Frequently Asked Questions

Forgot my password
We will e-mail you a temporary password which you can use to Sign In. Once you have signed in using the temporary password you can click on Edit My Account to change the temporary password. If you have not previously registered an e-mail address you must Create an Account.
Manage my account information
If you have a registered e-mail and password Sign In and then click on My Account at the top left corner of the of web site.
Setting my e-mail preferences
Binny's sends out different types of e-mails, ranging from coupons and sales to the latest news. You may not receive what you are interested in unless you request them. Don't miss out. Sign In, then go to My Account, then click on E-mail Preferences to manage your preferences.
Create an account
To create an account click here. Follow the instructions and enter in the required information.
Add a Binny's Card to your account
We will e-mail you a temporary password which you can use to Sign In. Once you have signed in using the temporary password you can click on Edit My Account to change the temporary password. If you have not previously registered an e-mail address you must Create an Account.
What are your shipping policies?
You can view our shipping policies here: Policies
Can I place an order for a store to have ready upon my arrival?
At Binnys.com you can shop online with any of our Binny's superstores. Click on Change Store and select which store you would like to pick up your order from. We will process your order and contact you when it's ready.
Can I look up a previous order or the status of a current order?
Yes. Sign In, click on My Account, then scroll down to Order History.
How do I delete a list?
Login to your account and select "My Lists" from the right hand side navigation. You can then click "Delete This List" on the list you would like to remove. Note: The list titled "My Favorites" is a default list and cannot be removed.